For outsourced Managed Resourcing services, EIL Global has developed a framework to implement and deliver IT support services to meet customers’ needs and requirements. It combines recruitment and staff welfare management with a proven Project Management Governance Structure and industry best practice in IT Service Management.

Ensuring the availability of skills and resources at the right time can cause unnecessary pain for many IT managers, especially with the current focus on keeping permanent headcount to a minimum. If there is a shortage of skilled resources available, critical projects and services can be put at risk. One option is to turn to an outsourced managed service. However, if for whatever reason you want to maintain ownership and accountability for day-to-day service delivery, this is not an option. Another option is to contract staff. If you are looking for a long term, consistent, quality lead service delivery, contracting staff stifles your options – you cannot provide job specific training for example. High resource turnover can also affect service quality and increase costs.