Where there are lots of bot deployed it is essential to manage their performance effectively. Bots are generally software applications that uses machine learning deployed to interact with users/ customers to reduce the human intervention to accelerate business process. But when we have deployed, say more than 1000 bots, it is also essential to see if those bots are being efficient and detect anomalies within the boat performance.

EIL Global’s unique Bot Management services include, 24×7 monitoring of all the deployed bots by the enterprise with an intention to accelerate business processes. Using AI and behavioural analysis of the performance of the bots within a standard median performance matrix, our AIOPS team would be able to identify and segregate those bots which are not performing or underperforming. Whilst our AIOPS solutions would be able trigger a set of actions to bring the bots back to their performance levels, all these logs are recorded and reported.