Where there are lots of bot deployed it is essential to manage their performance effectively. Bots are generally software applications that uses machine learning deployed to interact with users/ customers to reduce the human intervention to accelerate business process. But when we have deployed, say more than 1000 bots, it is also essential to see if those bots are being efficient and detect anomalies within the boat performance.
EIL Global’s unique Bot Management services include, 24×7 monitoring of all the deployed bots by the enterprise with an intention to accelerate business processes. Using AI and behavioural analysis of the performance of the bots within a standard median performance matrix, our AIOPS team would be able to identify and segregate those bots which are not performing or underperforming. Whilst our AIOPS solutions would be able trigger a set of actions to bring the bots back to their performance levels, all these logs are recorded and reported.
Detection of bot anomalies, identifying root cause and reporting them to fix are some of the actionable items within bot management within an enterprise.
Onsite IT Support
You may need to quickly scale your team to support your business growth, or get cover for IT staff shortage and out of hours work. Perhaps you want to free up your internal team for other, more productive activities, or you may want to lower your onsite support costs while at the same time enjoying a better, more accountable level of service.
Onsite IT Support Benefits
With an impeccable record for providing comprehensive, integrated Managed Services andProfessional Services With an impeccable record for providing
Get access to the expertise without all of the staffing issues
EIL can replace or supplement your existing IT team with experienced professionals who combine deep technical skills with solid business skills to provide you with an extraordinary service. By using our team for your onsite IT support, you will be avoiding the problems of finding the right people, ensuring that they are trained and dealing with sickness and absenteeism.
Ensure that you are following best practice, while taking advantage of our breadth of resources
Our team have a great deal of training, as well as exposure to a number of different businesses over multiple industries. We know best practice and we are in a position to help you implement it. Additionally, you can take advantage of the breadth of experience and all of our different skill sets. You may need a specific network engineer for a day, for example, and we can provide that.
Keep on top of your IT costs and budget with greater confidence
Your monthly onsite IT Support costs will be reduced to a single, predictable monthly operating expense that you can budget for with confidence. In addition, you won’t have to pay for blocks of time in advance of you needing it, or face the endless hassle and expense of managing your own in-house team.
Enjoy the lowest possible disruption to your business
We believe in consistency and we recognise that as a business, you will get the most benefit if you have a small group of engineers supporting you as they will be able to get to grips with your IT Infrastructure and will come to understand your business. You benefit from that consistency, while also benefitting from having a number of people who can be called upon to support you.
Onsite IT Support Features
With an impeccable record for providing comprehensive, integrated Managed Services andProfessional Services With an impeccable record for providing comprehensive, integrated Managed Services